Archive for the 'Support' Category

When you open a INX file in TagEditor the whitespaces get duplicated

31 March 2006

This happens when using a non-OS font in the InDesign file.  To prevent this from happening, you should go into the Filter Settings (Start->All Programs->SDL TRADOS 7->Filters) and untick the "Show Display Formatting" box.
This will lead to all text being shown as Arial in TagEditor. However the final InDesign file will still be in the [...]

java.lang.OutOfMemory error when cleaning big *.inx.ttx files or saving as target

24 February 2006

This is an error that has been reported a lot this week.
So we have created a Knowledge Base Article for this. This only happens when a big InDesign CS2 file is involved.
Please refer to http://support.trados.com/view.asp?cntID=1630 for a solution.
I’m off to my well deserved Weekend now

SDL TRADOS 2006 Announced

14 February 2006

It’s been a long time since I last posted as I had some quite busy weeks
Anyways as you probably already saw, SDL has announced the new SDL TRADOS 2006 Release.
What happens is, you will get TRADOS 2006 and SDLX 2006 for one price
It will also boast an OpenOffice Filter for TagEditor [...]

“Logging on…” Message when opening Word and MultiTerm 7.1 Template is added

17 January 2006

We are seeing this message a lot nowadays. Mostly in Corporate environments where User Rights are less.
This error can be resolved by granting Rights to the “C:\Documents and Settings\All Users\Application Data\TRADOS\MultiTerm\Termbases” folder. This is where the MTMaster.mdb and all the Termbases are stored since MT 7.
As a Freelancer you will probably not encounter this message [...]

New InDesign CS2 Filter in SDL TRADOS 7.1

13 January 2006

With the Release of SDL TRADOS 7.1 there is a new filter for InDesign CS2.
But this one works radically different from the “old” InDesign StoryCollectors. This was necessary because the StoryCollector Workflow had a lot of issues especially in combination with TOCs, Indexes, Hyperlinks and Bookmarks.
With the new filter you can just export an InDesign [...]

Open Next no 100%/Get leads to TagEditor 7.1 Crash

6 January 2006

Please note that there is a bug in TagEditor 7.1 if you downloaded your SDL TRADOS 7.1 Package before 21st December 2005. If you downloaded SDL Trados 7.1 after 21st December 2005, you should not encounter this problem.
This bug leads to a crash whenever using either the “Open Next no 100%/Get” or “Set Close [...]

Entry Point Not Found Errors in SDL TRADOS 7.1

6 January 2006

These seem to occur a lot using SDL TRADOS 7.1, e.g. when hitting the Browse button in the Analyse window. These errors occur because of an older version of TRADOS being registered, e.g TRADOS 6.5.
However this can be easily fixed by Registering SDL TRADOS 7.1. To do this follow these steps:

Close all SDL TRADOS Applications 
Click [...]